Our web server does not recognize information regarding your domain or e-mail address automatically. We only obtain the e-mail addresses of those who communicate with us via e-mail or requests for information. This information is never shared with other organizations for commercial or any other purposes.
We do not send e-mail or communicate with customers after transactions have been completed unless requested to do so. In the very unlikely possiblity that we may do so in future, if you do not want to receive e-mail from us, please let us know by sending e-mail to us at the above address, calling us at the above telephone number, or writing to us at the above address and telling us that you do not want to receive e-mail from our company.
If you supply us with your postal address online you will only receive the African art product or information for which you provided us your address.
When contacting us, please provide us with your exact name and address.
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed on-line. We will not call you otherwise. Please make sure we have your correct phone number so we can fulfill your order quickly.
We want you to know that your order for African stone carvings will be fulfilled quickly, that all credit card orders are done in a safe and secure environment and that we stand behind our products. Credit card information submitted through our secure site is never used to charge your credit card until we have given you the full price, including shipping charges, if applicable. You may contact us by any of the means shown above if you have questions about our policies or products. We want you to join the many customers who feel comfortable shopping for African stone carvings on the amaAfrika Karvings web site.
We want you to be pleased with your choice and more important want to ensure that what you order is received in good order. In the unlikely event that an order arrives damaged, please retain the packing materials and call or e-mail us. If the piece has been insured, you will need to make a claim with the shipping company or the postal authorities. If not insured, we will refund the purchase price or try to replace a broken statue with another which might appeal to you.